East Sussex Highways Year 3 Contract Performance

Committee report · Place Scrutiny Committee · Wed 22 Jul 2026 · East Sussex County Council

What it recommends

In the report's own words. A recommendation is a proposal: the meeting can agree, change or reject it.

“Place Scrutiny is recommended to comment on and consider the performance of the third year of the Highways Infrastructure and Services contract with Balfour Beatty Living Places. 1.”

What the meeting decided

The minutes record: Noted. “RESOLVED to: (1) Schedule a closed session to view the highways contract in detail, and following this consider what future scrutiny sessions are required including with BBLP and ESCC officers; (2) Receive disaggregated data by division and sub-contractor; (3) Note the performance of the third year of the Highways Infrastructure and Services contract with Balfour Beatty Living Places. </AI7> <AI8>” minutes ↗

In plain English

Each sentence was checked against the passage it cites; how the checking works.

Recommended · This went to the meeting on Wed 22 Jul 2026. What was decided is in that meeting's minutes.

This report to Place Scrutiny Committee sets out the third-year performance of the Highways Infrastructure and Services contract between East Sussex County Council and Balfour Beatty Living Places, which began on 1 May 2023. p1 p3 p4 p6

Of the 17 Service Performance Indicators, the overall outturn for year 3 was 87.8% against a target of 93.3%, with 6 indicators meeting target, 8 within 10% of target, and 3 more than 10% below target. p13 p14 p15 p16

Of the 6 Key Performance Indicators, the overall outturn was 91.1% against a target of 93.1%, with 3 meeting target and 3 within 10% of target. p85 p86

2 further sentences of this summary were held back by verification and are not shown. We only publish claims that survived checking against the cited passages.

Show the 10 passages this is based on

p1Report to: Place Scrutiny Committee Date of meeting:
p3Title: East Sussex Highways Year 3 Contract Performance
p4Purpose: For the Committee to consider the performance of the third year of the Highways Infrastructure and Services contract 2023-2030 with Balfour Beatty Living Places
p61 Background Information 1.1. The highways infrastructure and services contract with Balfour Beatty Living Places (BBLP) commenced on 1 May 2023 and this report summarises the performance of the contract through the third year in relation to achieving the contract Service Performance Indicators (SPIs) and outcomes. A full list of Service and Key Performance Indicators (KPIs) and outturns is detailed in tables 1 and 3 in sections 2 and 5 below. 1.2 The contract must deliver the agreed service outcomes established during the re-procurement of the highways infrastructure and services contract, including maintaining high standards of quality assurance; optimising network condition within available investment; ensuring effective stakeholder engagement; supporting sustainable economic growth; and achieving carbon reduction objectives. 1.3 SPIs and KPIs were developed as part of the re-procurement process and were finalised with the contractor during mobilisation. The SPIs and KPIs are monitored through an evidence-based audit process carried out by the client (ESCC Contracts Management Group – CMG) as well as the contractor’s own programme of audits. The BBLP and CMG performance teams hold monthly meetings to review and discuss the performance of each SPI and KPI in detail and this performance management is overseen by the contract’s Service Management Board, made up of managers from ESCC and BBLP, on a monthly basis. 1.4 There are two incentives within the contract for the contractor to perform well: the SPI reward model and the KPI extension model. The SPI reward model is based on the performance of the individual SPIs in each service year and allows the contractor access to a financial reward should levels of performance meet or exceed the service requirements and the contractor’s price for works in that service year is less than the total of the prices. Conversely, the contractor puts its declared profit at risk for poor performance.
p132. Overall SPI Outturn for Year 3 2.1 There are 17 SPIs included in the contract, see details in Table 1 below. The overall outturn for year is 87.8% against the target of 93.3%.
p142.2 Within these: · 6 achieved their target (green)
p15· 8 finished within 10% of the target (amber)
p16· 3 finished below 10% of the target (red)
p855.1 This section provides an overview of each Key Performance Indicator (KPI), summarising performance across Service Year 3. There are 6 KPIs included in the contract, see details in Table 3 below. The overall outturn for year 3 is 91.1% against the target of 93.1%. Within these: - 3 Achieved their target (green)
p86- 3 finished within 10% of the target (amber)

Places and organisations it names

East Sussex County Council

Other papers for this meeting

Place Scrutiny Committee agenda · Committee agenda
Appendix 1 - Place Committee work programme June 2026 · Committee report
Appendix 1 Scrutiny input to RPPR diagram · Committee report
Appendix 2 - Printed plan Forward Plan 1 July 2026 - 31 October 2026 Forward Plan · Committee report
Appendix 2 Q4 Place Scrutiny · Committee report
Appendix 3 - Future decisions Place Scrutiny July 2026 · Committee report
Appendix 3 State of the County 2026 · Committee report
Minutes of the previous meeting · Committee report
Place Scrutiny Committee minutes (draft) · Committee minutes
Reconciling Policy, Performance and Resources (RPPR) · Committee report
Scrutiny Review of Street Works - report final · Committee report
Scrutiny Review of Street Works · Committee report
Work programme · Committee report

The council's document is the record; this page collects what Open Hastings knows about it. If something here is wrong, it is corrected in place and logged on the about page.