NHS Sussex Non-Emergency Patient Transport Service (NEPTS)

Committee report · Health Overview and Scrutiny Committee · Thu 5 Mar 2026 · East Sussex County Council

What it recommends

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“consider and comment on the report and consider whether it would like to conduct further scrutiny of NEPTS.”

What the meeting decided

The minutes record: Resolved. “RESOLVED to schedule a progress and monitoring report on NEPTS to its meeting on 17 September 2026. </AI6> <AI7> 35. Audiology Services in East Sussex 35.1 The Committee considered a progress report on improvements to audiology services, and a response to the recommendations of the HOSC Review of Audiology Services completed in March 2025.” minutes ↗

In plain English

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Recommended · This went to the meeting on Thu 5 Mar 2026. What was decided is in that meeting's minutes.

The Health Overview and Scrutiny Committee is recommended to consider and comment on a progress report on the mobilisation of the new Non-Emergency Patient Transport Service (NEPTS), and to consider whether it wants further scrutiny of the service. p5 p6

The service moved to a 'Business as Usual' model in October 2025, and local support has been put in place to coordinate transport across Sussex. p9

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Show the 3 passages this is based on

p5Purpose: To provide a progress report of the mobilisation of the new Non-Emergency Patient Transport Service.
p6RECOMMENDATIONS The Committee is recommended to consider and comment on the report and consider whether it would like to conduct further scrutiny of NEPTS.
p91.3. The NEPTS service is now fully operational, having transitioned to a ‘Business as Usual’ model in October 2025. Local support has been implemented to coordinate transport across Sussex, and the service has now had sufficient time to demonstrate stability across core operational metrics, including in communication and patient access. This report provides an opportunity for the HOSC to review the progress to date.

Places and organisations it names

East Sussex County Council

Other papers for this meeting

Health Overview and Scrutiny Committee agenda · Committee agenda
Appendix 1, Health Overview and Scrutiny Committee · Committee report
Appendix 1, Health Overview and Scrutiny Committee · Committee report
Appendix 1, Health Overview and Scrutiny Committee · Committee report
Audiology Services in East Sussex · Committee report
HOSC Work Programme March 2026 · Committee report
HOSC future work programme · Committee report
Minutes of the meeting held on 11 December 2025 · Committee report
Paediatric Service Model at Eastbourne District General Hospital (EDGH) · Committee report
Health Overview and Scrutiny Committee minutes (draft) · Committee minutes

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