Trains, a station
Hastings station
Next trains
No departures on the board in the next two hours.
Engineering works and disruption
Now
- Tonbridge to Wadhurst line closure: buses replace trains between Tonbridge and Wadhurst from Saturday 24 October to Sunday 1 November
Planned engineering works · Saturday 24 October to Sunday 1 November National Rail ↗
Routes affected: Between London Charing Cross / London Cannon Street / Tonbridge and Tunbridge Wells / Hastings
In the next 14 days
- Buses replace trains between Brighton and Lewes on Sunday 1 November
Planned engineering works · Sunday 1 November National Rail ↗
Routes affected: Southern between Brighton and Seaford / Lewes / Eastbourne / Ore
- Amended service between East Croydon and Brighton on Sunday 1 November
Planned engineering works · Sunday 1 November National Rail ↗
Routes affected: Gatwick Airport between London Victoria and Gatwick Airport / Brighton Southern between London Victoria and Gatwick Airport / Three Bridges / Brighton / Lewes / Eastbourne / Hastings / Worthing / Littlehampton / Portsmouth Harbour / Southampton Central Thameslink between Bedford / Cambridge and Brighton
- Buses replace late night trains between Eastbourne and Hastings / Ore from Monday 9 to Thursday 12 November
Planned engineering works · Monday 9 November to Thursday 12 November National Rail ↗
Routes affected: All Southern services to / from / via Hastings
What the station has
Getting to the platforms
- Step-free access
- A, Compliant step-free access to all platform(s)
This is a category A station. This station has step free access to all platforms - Step free access direct to platform 1 and 2 from ramp leading off the ticket hall for some Ashford and Brighton/London services. Step free access to platforms 3 and 4 via lifts on the station footbridge. Stepped access between platforms also via the station footbridge.
- Lifts
- There are lifts: Lift 2, Platforms 3 & 4; Lift 1, Platforms 1 & 2
- Ramp for the train
- Ramps are kept at this station to provide assistance
- Tactile paving
- There are tactile warnings on all platforms in use
- Induction loops
- Induction loops are at designated listening areas
Staff and help
- Staffing
- Full Time
- Staff help
- Yes. Monday to Saturday: 04:45 to 01:40; Sunday: 06:20 to 01:25
- Help points
- There are Help Points
On platform
- Passenger Assist
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline hours: Every day: 24 hours
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
- Meeting points
- Ticket Office / Booking Hall The Ticket Office / Booking Hall. Please check opening times on the national rail enquiries website.
- On Platform / Seating waiting room Please wait at the platform/platform seated waiting room in view of station/on-train staff and make yourself known when the train arrives.
- For assistance meeting points, please go to the ticket office.
Tickets and waiting
- Ticket office
- Yes. Every day: 05:50 to 20:30
On way in to access trains
- Ticket machines
- Yes
- Waiting room
- Yes
Heated waiting rooms on the platforms only available when staff are present
Toilets
- Toilets
- Yes
Booking Hall - Open 0700-1900 (outside of these hours, access availble on request from staff)
- Accessible toilet
- Yes
- Changing Places toilet
- No
- Baby changing
- Yes
Getting here
- Car park
- Yes, 75 spaces
Station Car Park, run by APCOA Parking, 75 spaces. Charges: Off-peak £6.50; Daily £7.20; Saturday £6.00; Sunday £4.80; Weekly £29.30
Daily Rate (Tuesday, Wednesday and Thursday) - £7.70
Off peak evening rate (after 18:00) - £3.50
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
- Cycle parking
- Yes, 50 spaces, stands, sheltered
On Platform 1/2
You may leave your cycle in the rack provided however you do so at your own risk.
- Taxis
- There is taxi provision
- Rail replacement buses
Front of the station.