Trains, a station
Ore station
Next trains
No departures on the board in the next two hours.
Engineering works and disruption
Now
- Tonbridge to Wadhurst line closure: buses replace trains between Tonbridge and Wadhurst from Saturday 24 October to Sunday 1 November
Planned engineering works · Saturday 24 October to Sunday 1 November National Rail ↗
Routes affected: Between London Charing Cross / London Cannon Street / Tonbridge and Tunbridge Wells / Hastings
In the next 14 days
- Buses replace trains between Brighton and Lewes on Sunday 1 November
Planned engineering works · Sunday 1 November National Rail ↗
Routes affected: Southern between Brighton and Seaford / Lewes / Eastbourne / Ore
- Amended service between East Croydon and Brighton on Sunday 1 November
Planned engineering works · Sunday 1 November National Rail ↗
Routes affected: Gatwick Airport between London Victoria and Gatwick Airport / Brighton Southern between London Victoria and Gatwick Airport / Three Bridges / Brighton / Lewes / Eastbourne / Hastings / Worthing / Littlehampton / Portsmouth Harbour / Southampton Central Thameslink between Bedford / Cambridge and Brighton
- Buses replace late night trains between Eastbourne and Hastings / Ore from Monday 9 to Thursday 12 November
Planned engineering works · Monday 9 November to Thursday 12 November National Rail ↗
Routes affected: All Southern services to / from / via Hastings
What the station has
Getting to the platforms
- Step-free access
- B3, step-free access only to some platforms
This is a Category B3 station: Step-free access to platform 1 (to Ashford). Steps to platform 2 (to Brighton and London Victoria).
The Assistance Meeting Point is on the platform, by the help point.
- Lifts
- There are no lifts
- Ramp for the train
- Ramps are kept at this station to provide assistance
A staff-operated ramp is required for step-free access between train and platform at this station.
- Tactile paving
- There are tactile warnings on all platforms in use
- Induction loops
- Induction loops are only in Help Points
Staff and help
- Staffing
- Unstaffed
- Staff help
- No
- Help points
- There are Help Points
The Assistance Meeting Point is on the platform, by the help point.
- Passenger Assist
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
Phone - 0800 138 1016
Textphone - 0800 138 1018
Helpline hours: Every day: 24 hours
The assisted travel helpline is not available on Christmas Day.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our Assisted Travel team on: 0800 138 1016
Texting us on: 0800 138 1018
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
- Meeting points
- Assistance Meeting Point On the platform. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Tickets and waiting
- Ticket office
- No
- Ticket machines
- Yes
- Waiting room
- No
Toilets
- Toilets
- No
- Accessible toilet
- No
- Changing Places toilet
- No
- Baby changing
- No
Getting here
- Car park
- Not given
- Cycle parking
- No, 2 spaces, stands
Cycles are left at owners risk. Abandoned cycles may be removed.
- Taxis
- Not given
- Rail replacement buses
Please click the link for details regarding the rail replacement bus location.
