Trains, a station
West St Leonards station
Next trains
No departures on the board in the next two hours.
Engineering works and disruption
Now
- Tonbridge to Wadhurst line closure: buses replace trains between Tonbridge and Wadhurst from Saturday 24 October to Sunday 1 November
Planned engineering works · Saturday 24 October to Sunday 1 November National Rail ↗
Routes affected: Between London Charing Cross / London Cannon Street / Tonbridge and Tunbridge Wells / Hastings
In the next 14 days
- Buses replace trains between Brighton and Lewes on Sunday 1 November
Planned engineering works · Sunday 1 November National Rail ↗
Routes affected: Southern between Brighton and Seaford / Lewes / Eastbourne / Ore
- Amended service between East Croydon and Brighton on Sunday 1 November
Planned engineering works · Sunday 1 November National Rail ↗
Routes affected: Gatwick Airport between London Victoria and Gatwick Airport / Brighton Southern between London Victoria and Gatwick Airport / Three Bridges / Brighton / Lewes / Eastbourne / Hastings / Worthing / Littlehampton / Portsmouth Harbour / Southampton Central Thameslink between Bedford / Cambridge and Brighton
- Buses replace late night trains between Eastbourne and Hastings / Ore from Monday 9 to Thursday 12 November
Planned engineering works · Monday 9 November to Thursday 12 November National Rail ↗
Routes affected: All Southern services to / from / via Hastings
What the station has
Getting to the platforms
- Step-free access
- B3, step-free access only to some platforms
This is a category B3 station. Step free access to platform 1 for services towards London via booking hall only. There is no step free access to Platform 2. Only Stepped access to platform 2 for services away from London. No step free interchange between platforms. Stepped access between platforms via station footbridge.
- Lifts
- There are no lifts
- Ramp for the train
- Ramps are kept at this station to provide assistance
- Nearest step-free station
- Hastings
- Tactile paving
- There are tactile warnings on all platforms in use
- Induction loops
- Induction loops are only in Help Points
Staff and help
- Staffing
- Full Time
- Staff help
- Yes. Monday to Friday: 05:00 to 01:30; Saturday: 05:45 to 01:30; Sunday: 06:30 to 01:15
- Help points
- Help Points are available inside and outside this station
On platform
- Passenger Assist
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
- Meeting points
- Platform Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Tickets and waiting
- Ticket office
- Yes. Monday to Friday: 05:45 to 12:25; Saturday: 06:00 to 12:40; Sunday: unavailable
On way in to access trains
This station is not continuously staffed please see staffing times for details of when staff are available.
- Ticket machines
- Yes
- Waiting room
- Yes
Only available when staff present
Toilets
- Toilets
- No
The entry lists: Male toilet, Platform 2 & 3; Female toilet, Platform 2 & 3
- Accessible toilet
- No
- Changing Places toilet
- No
- Baby changing
- No
Getting here
- Car park
- Yes, 20 spaces, 2 accessible
Accessible parking
There is/are 2 accessible bay(s) available at this car parking location
Station Car Park, run by APCOA Parking, 20 spaces. Charges: Off-peak £4.40; Daily £4.80; Saturday £4.20; Sunday £4.80; Weekly £18.80
Daily Rate (Tuesday, Wednesday and Thursday) - £5.30
Off peak evening rate (after 18:00) - £3.50
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
- Cycle parking
- Yes
- Taxis
- Not given
- Rail replacement buses
Towards Battle: Opposite the station on St Vincent's Road (what 3 words: loss.certified.allows).
Towards Hastings: Outside teh station on St Vincent's Road (what 3 words: fats.activism.sobs)